PRIVACY POLICY

GENERAL

You do not have to supply any personal information to use this site, and we do not collect or share any information about you without your permission. The information that you provide will only be used for the purposes that you have specified (i.e. Order, Samples, Quote, Email newsletter). You can request us to change and delete your personal information from our records at any time. We store your data on a secure database that can only be accessed by our authorised staff. If you have any questions, problems or complaints with our site, please contact us.

THIRD PARTIES

We use third parties to help us conduct some of our business, such as shipping and newsletter posting. We will only give these companies your information for the purpose that you have specified. They are not permitted to use the data in any other way.

SECURITY FEATURES

iGRASS database of customer information is stored on a secure server and internal procedures have been created to protect your information from intruders.

CHILD PRIVACY

Children are safe at our website. We do not intentionally attract children under 13, and if a customer is found to be under 13, we will delete any personally identifiable information that they have shared with us.

SALE OF PERSONAL INFORMATION

We do not sell, rent or share our mailing lists. If another company acquires the iGRASS brand and plans to continue to offer services that our customers have requested, they will acquire our mailing lists as part of the sale. We will notify you in the unlikely event such of such an acquisition, and you will be able to remove your information from our mailing lists at that time if you choose.

CHANGES TO PRIVACY POLICY

iGRASS reserves the right to update this privacy policy at any time. Changes will be highlighted in this area with notification regarding the date of the update. Any choices you have made about how your information may be used will continue to be respected in the event of such a change.

REPORTING PROBLEMS

iPlease contact us to report a problem you have experienced on our site. You can submit your complaint via email, post, phone or fax. We will investigate your complaint and respond promptly.